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Adding Links to Info Pages

Updated today

Learn how to add, edit, and organize links on your tool's info page to provide customers with quick access to resources.

Who is this for?

Users who want to create helpful info pages with links, files, and articles for their customers.

Prerequisites

  • A tool with the Info Page module enabled

  • Access to the tool detail page

What you can add

  • URL links: Direct links to external websites

  • File uploads: PDFs, images, documents for customers to download

  • Articles: Custom content written in a rich text editor

Step-by-Step Instructions

1. Navigate to Your Tool's Page Section

  1. Go to the Tools page and click on your tool

  2. Find the Page section

  3. Click Edit in the Page section

IMAGE HERE (Screenshot of the tool detail page showing the Page section with the Edit button highlighted)

2. Preview Your Page (Optional)

Before making changes, you can preview how customers see your page:

  1. Click Preview to see the current page

  2. This opens the page as customers would see it

IMAGE HERE (Screenshot showing the Preview button in the Page section)

3. Add a New Link

  1. In the edit mode, click Add Link

  2. The link creation form will appear

IMAGE HERE (Screenshot of the Page edit interface with the Add Link button highlighted)

4. Configure Link Details

  1. Enter the name that customers will see

  2. Keep it clear and descriptive (e.g., "Opening Hours", "Menu", "How to Use")

  1. Click on the icon selector

  2. Choose an icon that represents your link

  3. This helps customers quickly identify the link type

IMAGE HERE (Screenshot of the link creation form showing the Link Name field and icon selector with various icon options)

5. Choose Link Type

Select one of three link types:

#### Option 1: URL

  1. Select URL as the link type

  2. Enter the complete URL in the URL field

  3. Include https:// or http:// at the beginning

IMAGE HERE (Screenshot showing the link type dropdown with URL selected and the URL input field)

#### Option 2: File

  1. Select File as the link type

  2. Click the file selector button

  3. Choose a file from your device to upload

  4. NEEDS CONFIRMATION: Maximum file size and accepted file types

IMAGE HERE (Screenshot showing the link type dropdown with File selected and the file upload button)

#### Option 3: Article

  1. Select Article as the link type

  2. Enter an Article Title

  3. Use the rich text editor to write your article content

  4. Format text, add headings, lists, and more using the editor toolbar

IMAGE HERE (Screenshot showing the link type dropdown with Article selected, the Article Title field, and the rich text editor with formatting toolbar)

6. Save Your Link

  1. After configuring all details, click Save Changes

  2. Your link will appear in the page links list

IMAGE HERE (Screenshot showing the Save Changes button at the bottom of the link creation form)

7. Reorder Links

To change the order of links on your page:

  1. Find the link you want to move

  2. Click and hold the handle on the left side of the link

  3. Drag the link to the desired position

  4. Release to drop it in place

  5. Click Save Changes to apply the new order

IMAGE HERE (Screenshot showing the links list with drag handles on the left side of each link, with one link being dragged to a new position)

8. Edit an Existing Link

  1. Hover over the link you want to edit

  2. Click the Edit icon (pencil icon)

  3. Modify any settings (same options as adding a link)

  4. Click Save Changes

IMAGE HERE (Screenshot of the links list with the edit icon highlighted when hovering over a link)

9. Hide a Link

To temporarily hide a link without deleting it:

  1. Find the link you want to hide

  2. Click the trash icon

  3. The link will be hidden from customers but not deleted

IMAGE HERE (Screenshot showing the trash icon on a link in the list)

10. Show a Hidden Link

To make a hidden link visible again:

  1. Find the hidden link in your list

  2. Click the plus icon on the link

  3. The link will become visible to customers again

IMAGE HERE (Screenshot showing a hidden link with the plus icon to restore visibility)

Expected Result

  • Links appear on your info page in the order you arranged them

  • Customers can click links to access URLs, download files, or read articles

  • Hidden links don't appear to customers but remain in your dashboard

  • Changes are live immediately after saving

Common Mistakes

Broken URLs: Always test URL links to ensure they work correctly.

Unclear link names: Use descriptive names so customers know what to expect when clicking.

Wrong icon choice: Choose icons that match the content type for better user experience.

Forgetting to save order changes: After reordering links, remember to click "Save Changes".

Deleting instead of hiding: Use the trash icon to hide links temporarily, not to delete them permanently.

Troubleshooting

Link not appearing: Ensure you clicked "Save Changes" and that the link isn't hidden (check for the plus icon).

Can't reorder links: Make sure you're clicking and holding the handle on the left side of the link.

File won't upload: Check the file size and format. NEEDS CONFIRMATION: Specific file size limits and accepted formats.

Article editor not working: Try refreshing the page. If issues persist, try a different browser.

URL not clickable: Ensure you included https:// or http:// at the beginning of the URL.

Best Practices

Organize logically: Group related links together and order them by importance or frequency of use.

Use clear names: Avoid jargon or abbreviations that customers might not understand.

Test everything: Click all links and download all files to ensure they work correctly.

Keep it concise: Don't overwhelm customers with too many links. Focus on the most important resources.

Update regularly: Remove outdated links and keep content fresh and relevant.

Mobile-friendly: Remember customers will likely view on phones, so keep link names short.

Next Steps

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