Learn how to upload and change your location's logo that appears throughout the platform and in customer-facing tools.
Who is this for?
Location managers and administrators who need to add or update their location's logo.
Prerequisites
Access to the dashboard
A logo file ready to upload
NEEDS CONFIRMATION: Required permissions to edit location settings
Logo Requirements
Recommended size: 500 x 500 pixels
Accepted formats: PNG, JPEG, WebP
NEEDS CONFIRMATION: Maximum file size limit
Step-by-Step Instructions
1. Navigate to the Dashboard
Ensure you're viewing the correct location
Go to the Dashboard page
2. Access Logo Upload
Scroll to the third section of the dashboard (Location Logo)
Click the Change button in this section
IMAGE HERE (Screenshot of the dashboard showing the third section with the current logo displayed and the Change button highlighted)
3. Upload Your Logo
Click Upload Logo
A file browser will open
Select your logo file (PNG, JPEG, or WebP)
The logo preview will appear
IMAGE HERE (Screenshot showing the upload logo interface with the file browser button and a preview area for the uploaded logo)
4. Save Your Changes
After uploading, click Save Changes
Wait for the confirmation message
IMAGE HERE (Screenshot showing the uploaded logo preview and the Save Changes button)
Expected Result
Your new logo will be saved and displayed immediately
The logo will appear throughout the platform
Customer-facing tools will use the new logo
The logo will be visible in the AI Assistant and info pages
Common Mistakes
Wrong file format: Ensure your logo is in PNG, JPEG, or WebP format. Other formats will not be accepted.
Logo too large or too small: Use the recommended 500 x 500 pixel size for best results.
Not saving after upload: Remember to click "Save Changes" after uploading.
Poor image quality: Use high-resolution images to ensure your logo looks professional.
Troubleshooting
Upload fails: Check that your file meets the format and size requirements.
Logo appears distorted: Ensure your logo is square (same width and height) or close to 500 x 500 pixels.
Logo not showing on tools: NEEDS CONFIRMATION: Whether tools need to be refreshed or republished after logo changes.
Can't click Upload Logo: Ensure you clicked the "Change" button first to enter edit mode.
Best Practices
Use transparent backgrounds: PNG files with transparent backgrounds work best for logos.
Keep it simple: Logos should be clear and recognizable even at smaller sizes.
Test visibility: Ensure your logo is visible on both light and dark backgrounds.
Maintain brand consistency: Use the same logo across all your locations for brand recognition.
Next Steps