Best practices and tips for efficiently managing multiple business locations in Awardee.
Who is this for?
Business owners and managers who operate multiple locations and need to manage them efficiently.
What you'll learn
How to organize multiple locations
Best practices for consistency across locations
How billing works with multiple locations
Understanding Multi-Location Management
Dashboard settings
Tools and QR codes
Feedback and AI chat history
Branding (logo and colors)
Alert contacts
Billing for Multiple Locations
Your subscription is automatically updated
You are charged on a pro-rata basis based on how far you are into your current subscription period
Each location adds to your monthly subscription cost
IMAGE HERE (Screenshot of the billing page showing multiple locations and their associated costs)
Best Practices
Maintain Brand Consistency
Use similar branding: While each location can have unique colors and logos, maintaining some consistency helps with brand recognition.
Standardize naming: Use clear, consistent naming conventions for locations (e.g., "Business Name - City" or "Business Name - Street Address").
Organize Your Tools
Create templates: NEEDS CONFIRMATION: Whether tools can be duplicated across locations.
Use similar structures: Keep tool configurations similar across locations for easier management.
Document your setup: NEEDS CONFIRMATION: Whether there's a notes or documentation feature for locations.
Manage Alert Contacts Efficiently
Location-specific contacts: Assign alert contacts to the appropriate location for faster response times.
Central monitoring: NEEDS CONFIRMATION: Whether you can view feedback from all locations in one view.
Common Scenarios
Scenario 1: Retail Chain
Each store is a separate location
Similar tools across all locations
Location-specific contact details
Centralized billing
Scenario 2: Hospitality Group
Each property is a separate location
Use "Accommodation" location type
Customize feedback forms per property
Location-specific AI Assistant personalities
Scenario 3: Service Business with Multiple Offices
Each office is a separate location
Shared branding with location-specific details
Office-specific tools and resources
Troubleshooting
Can't find a specific location: Use the location switcher to view all locations. If a location is missing, check your access permissions.
Billing confusion: Review the billing page to see per-location costs and total subscription amount.
Tools appearing in wrong location: Always verify you're viewing the correct location before creating or editing tools.
Next Steps