Welcome to Awardee! This guide will help you get started with our platform and understand how to make the most of your customer feedback and engagement tools.
Who is this for?
New users setting up their Awardee account for the first time.
What you'll learn
What Awardee does and how it helps your business
The main features available to you
Where to go next after setup
What is Awardee?
Awardee is a customer feedback and engagement platform that helps businesses collect feedback, provide AI-powered customer support, and manage customer interactions across multiple locations.
Key Features
Tools: Create custom QR code-enabled tools that combine info pages, AI assistants, and feedback collection in one place.
Feedback Management: Collect and manage customer feedback with smart routing to either private thank-you pages or public review sites based on ratings.
AI Assistant: Deploy an AI-powered chatbot that answers customer questions automatically.
Info Pages: Create mini-help pages with links, files, and articles that customers can access via QR codes.
Multi-Location Support: Manage multiple business locations from a single account.
IMAGE HERE (Screenshot of the main dashboard showing the overview with location details, color settings, and logo sections clearly visible)
Next Steps
Once you're familiar with the basics, here's what to do next:
Need Help?
If you have questions or need assistance, check out our Troubleshooting Guide or FAQ.