Learn about the two location types in Awardee and how to choose the right one for your business.
Who is this for?
Users setting up new locations who need to understand which location type to select.
The Two Location Types
Awardee offers two location types, each designed for different business models:
Standard Location
Retail stores
Professional services
Corporate headquarters
Offices
Restaurants and cafes
Service businesses
Any business without overnight guest lodging
Operates as a storefront, office, or service base
Focuses on staff, professional services, or retail products
No overnight guest lodging
Customers visit for services, products, or appointments
Clothing boutique
Hair salon
Dental office
Coffee shop
Gym or fitness center
Auto repair shop
Consulting firm
IMAGE HERE (Illustration showing various standard location types: retail store, office, restaurant, service business)
Accommodation
Hotels
Motels
Hostels
Serviced apartments
Bed and breakfasts
Resorts
Any business providing overnight lodging
Provides rooms, beds, or suites for overnight guests
Primary service is overnight lodging
Includes short-term stays
Guest-focused services and amenities
Boutique hotel
Budget motel
Backpacker hostel
Vacation rental property
Extended stay hotel
Resort property
IMAGE HERE (Illustration showing various accommodation types: hotel, motel, hostel, serviced apartment)
How to Choose
Ask Yourself
Yes → Choose Accommodation
No → Choose Standard Location
Yes → Choose Accommodation
No → Choose Standard Location
Yes → Choose Accommodation
No → Choose Standard Location
Common Scenarios
Scenario 1: Restaurant with Rooms
Question: I run a restaurant that also has a few guest rooms upstairs. Which type should I choose?
If the restaurant is your primary business and rooms are secondary → Standard Location
If guest lodging is your primary business with a restaurant attached → Accommodation
Choose based on your primary business focus.
Scenario 2: Spa with Treatment Rooms
Question: My spa has treatment rooms where clients rest. Is this accommodation?
Answer: Standard Location. Treatment rooms for services are not overnight lodging. Choose Accommodation only if guests sleep overnight.
Scenario 3: Event Venue
Question: We host events and have spaces people use for hours. Which type?
Answer: Standard Location. Event spaces are not overnight lodging, even if events last many hours.
Scenario 4: Vacation Rental
Question: I manage a vacation rental property. Which type?
Answer: Accommodation. Vacation rentals provide overnight lodging for guests.
Scenario 5: Coworking Space
Question: Our coworking space has nap pods. Is this accommodation?
Answer: Standard Location. Nap pods for short rests are not overnight lodging.
Why Location Type Matters
Feature Differences
NEEDS CONFIRMATION: Whether location types have different features, tools, or capabilities.
Use Case Optimization
Each location type may be optimized for its specific use case:
Customer service interactions
Product information
Service feedback
Appointment-related features
Guest experience
Room-specific feedback
Amenity information
Stay-related services
Setting Up Your Location Type
Location type is selected during the location creation process:
When adding a new location, you'll reach the location type selection step
Review the descriptions of Standard Location and Accommodation
Select the type that matches your primary business service
Complete the setup process
IMAGE HERE (Screenshot of the location type selection step showing both options with descriptions)
Can I Change Location Type Later?
NEEDS CONFIRMATION: Whether location type can be changed after initial setup, and if so, how.
Best Practices
Be Honest About Your Business
Appropriate features and tools
Relevant default settings
Optimal customer experience
Proper categorization
When in Doubt
Consider your primary revenue source
Think about your main customer interaction
Ask: "What do customers primarily come here for?"
Choose Standard Location if still uncertain (it covers most business types)
Multiple Business Types
Create separate locations for each distinct business
Example: A hotel with a separate retail shop could be two locations
Each location can have its own type
Examples by Industry
Clearly Standard Location
Retail stores (clothing, electronics, groceries)
Restaurants and cafes (without guest rooms)
Professional services (law, accounting, consulting)
Healthcare (clinics, dental offices, medical centers)
Personal services (salons, spas, gyms)
Automotive (repair shops, dealerships)
Entertainment (theaters, arcades, venues)
Clearly Accommodation
Hotels (all types and sizes)
Motels
Hostels and backpacker lodges
Serviced apartments
Vacation rentals and holiday homes
Bed and breakfasts
Resorts and lodges
Gray Areas (Choose Based on Primary Service)
Restaurant with guest rooms → Primary focus determines type
Spa resort → If overnight stays are primary → Accommodation
Event venue with lodging → Primary focus determines type
Marina with overnight boat slips → NEEDS CONFIRMATION: Guidance for unique cases
Next Steps
