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QR Code Best Practices

Updated today

Learn how to effectively use QR codes to maximize customer engagement and ensure reliable scanning.

Who is this for?

Users who want to optimize their QR code placement, design, and distribution strategy.

Prerequisites

  • At least one tool created with a QR code

  • QR codes downloaded in appropriate format

Placement and Positioning

Physical Placement

  • Place QR codes at eye level when possible (approximately 1.2-1.5 meters)

  • Ensure codes are easily accessible without obstacles

  • Consider wheelchair accessibility for inclusive design

  • Position codes in well-lit areas

  • Avoid placing codes behind glass or reflective surfaces

  • Ensure codes are visible from a comfortable scanning distance

  • Place codes near relevant products or services

  • Add clear instructions or call-to-action text

  • Explain what customers will get by scanning

IMAGE HERE (Photo showing well-placed QR codes at eye level with clear signage in a retail environment)

Recommended Locations

  • Table tents or table stickers

  • Menu covers

  • Receipt holders

  • Counter displays

  • Window decals

  • Product displays

  • Point-of-sale areas

  • Dressing rooms

  • Service counters

  • Shopping bags or packaging

  • Room key card holders

  • Bedside information cards

  • Bathroom amenities

  • Reception desk

  • Elevator areas

  • Waiting areas

  • Service counters

  • Appointment confirmation cards

  • Business cards

  • Email signatures

Size and Quality

Minimum Size Requirements

  • Minimum: 2cm x 2cm (0.8" x 0.8")

  • Recommended: 3-4cm x 3-4cm (1.2-1.6" x 1.6")

  • For every 10cm of scanning distance, add 1cm to QR code size

  • Example: 1 meter distance = 10cm x 10cm code

  • Scale proportionally based on viewing distance

  • Test from intended viewing distance before final printing

Print Quality

  • Minimum 300 DPI for print

  • Use vector formats (EPS) for large-scale printing

  • PDF format for standard printing

  • PDF: General printing, flyers, posters

  • EPS: Professional printing, large format, design software

  • PNG: Digital displays, screens, web use

IMAGE HERE (Comparison showing QR codes at different sizes with scanning distance indicators)

Design and Contrast

Color and Contrast

  • Dark code on light background (traditional black on white is best)

  • Minimum contrast ratio: 3:1

  • Test scanning with your actual color combination

  • Light codes on dark backgrounds (may not scan)

  • Low contrast combinations (gray on white, etc.)

  • Busy or patterned backgrounds

  • Transparent or semi-transparent codes

Background Considerations

  • White or light solid colors are ideal

  • Ensure code stands out clearly

  • Add a white border around the code for busy backgrounds

  • Placing codes over images or patterns

  • Textured surfaces that distort the code

  • Reflective or glossy materials without testing

IMAGE HERE (Examples showing good contrast (black on white) vs poor contrast (gray on gray) QR codes)

Testing and Validation

Before Distribution

  1. Test with multiple phone models (iPhone, Android)

  2. Test with different camera apps

  3. Test with dedicated QR scanner apps

  4. Test in various lighting conditions

  5. Test from different angles and distances

  1. Print a test copy before mass production

  2. Scan the printed version, not just the screen

  3. Test in the actual location where it will be placed

  4. Verify the correct tool opens

  • Ensure code isn't damaged or distorted

  • Check for printing artifacts or smudges

  • Verify colors printed correctly

  • Confirm size is adequate for location

Common Scanning Issues

  • Too small for the distance

  • Poor contrast or color choice

  • Damaged or distorted code

  • Poor lighting conditions

  • Dirty or scratched surface

  • Downloaded QR code from wrong tool

  • Viewing wrong location when downloading

  • Mixed up multiple QR codes

Accompanying Text and Instructions

Call-to-Action Examples

  • "Scan for instant help"

  • "Get answers now"

  • "Leave feedback"

  • "View our menu"

  • "Access product info"

  • "Scan to skip the wait"

  • "Get 24/7 support"

  • "Find what you need"

  • "Share your experience"

  • "Point your camera here"

  • "Scan with your phone camera"

  • "No app needed - just scan"

Text Placement

  • Place text above or below the QR code

  • Keep text concise and readable

  • Use clear, large fonts

  • Ensure text doesn't overlap the code

IMAGE HERE (Examples of QR codes with effective call-to-action text in various styles)

Distribution Strategies

Physical Materials

  • Laminated cards or signs

  • Engraved or etched materials

  • Durable stickers or decals

  • Professional signage

  • Table tents

  • Flyers and handouts

  • Promotional materials

  • Seasonal displays

Digital Distribution

  • Include QR code in email signatures

  • Add to newsletters

  • Include in booking confirmations

  • Share in posts and stories

  • Add to profile images (where appropriate)

  • Include in promotional graphics

  • Add to contact pages

  • Include in footer

  • Feature on product pages

Maintenance and Updates

Regular Checks

  • Scan all physical QR codes to ensure they work

  • Check for damage or wear

  • Verify codes still point to correct tools

  • Replace damaged or faded codes

  • Test QR codes after editing tools

  • Verify routing still works correctly

  • Confirm all features are accessible

When to Replace

  • Physical damage or wear

  • Fading or discoloration

  • Poor scanning performance

  • Location or tool changes

  • Rebranding or design updates

Tracking and Analytics

  • Scan count tracking

  • Geographic data

  • Time-based analytics

  • Conversion tracking

Security Considerations

  • Only use QR codes you generated from Awardee

  • Don't modify QR codes from third-party generators

  • Regularly audit where your QR codes are placed

  • Use tamper-evident materials when possible

  • Place codes in monitored areas

  • Regularly inspect for sticker overlays or replacements

Accessibility

  • Place codes at accessible heights

  • Provide alternative access methods (direct links)

  • Ensure adequate lighting

  • Consider tactile indicators for visually impaired customers

  • Provide the direct link alongside QR codes

  • Offer verbal instructions for accessing tools

  • Train staff to assist customers who need help

Next Steps

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